Privacy Policy

Effective Date: 2025/05/20

Welcome to Cademico! Your privacy and the security of your personal information are our top priorities. This Privacy Policy ("Policy") explains how Cademico ("we," "our," or "us") collects, uses, shares, and protects your personal data when you use our platform, website, mobile application, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to the terms of this Policy.

1. Information We Collect

   
   1.1 Personal Information: When you create an account, enroll in a course, or use our services, we may collect personal information such as your name, email address, phone number, payment details, and billing information.

   
   1.2 Usage Data: We collect data on how you interact with our Platform, including the courses you view, the time spent on our site, search history, device information, IP address, and browser type.

   
   1.3 Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about your preferences. You can control your cookie settings through your browser.

   
   

2. How We Use Your Information

   
   2.1 To Provide Our Services:

   We use your personal information to deliver courses, process payments, and provide customer support.

   
   2.2 Personalization:

   To personalize your learning experience, recommend courses, and improve our Platform based on your preferences and usage patterns.

   
   2.3 Communication:

   To send you updates, newsletters, promotional messages, and important account notifications.

   
   2.4 Analytics and Improvements:

   To analyze Platform performance, identify trends, and enhance our services.

   
   2.5 Security and Fraud Prevention:

   To protect our Platform, prevent fraud, and enforce our Terms and Conditions.

   
   

3. How We Share Your Information

   
   3.1 With Instructors:

   We share limited information with instructors, such as your name and profile details, to facilitate course delivery.

   
   3.2 Service Providers:

   We may share your data with third-party service providers who assist us in payment processing, analytics, marketing, and customer support.

   
   

   3.3 Legal Requirements:

   We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.

   
   

4. Data Security

   
   4.1 We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal data.

   
   4.2 While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

   
   

5. Your Rights

   
   5.1 Access and Correction:

   You have the right to access and update your personal information at any time through your account settings.

   
   5.2 Deletion:

   You may request the deletion of your account and personal data by contacting us at info@cademico.com.

   
   5.3 Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails or updating your preferences in your account settings.

   
   

6. Retention of Data

   
   6.1 We retain your personal information as long as your account is active or as needed to provide our services and comply with legal obligations.

   
   

7. Children's Privacy

   
   7.1 Our Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

   
   

8. Changes to This Policy

   
   8.1 We may update this Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our Platform, and your continued use constitutes acceptance of the updated Policy.

   
   

9. Contact Us

   
   9.1 If you have any questions or concerns about this Privacy Policy, please contact us at info@cademico.com or +27 68 096 0717.

   
   

10. Governing Law
    10.1 This Policy shall be governed by and construed in accordance with the laws of South Africa.

    
    

Thank you for trusting Cademico with your learning journey. We are committed to protecting your privacy and ensuring a safe and enjoyable learning experience.

Stay Curious. Keep Learning. Succeed with Cademico.